Capture comments from posts

What this does

When Capture Post Comments is enabled, people who commented on posts collected by your Signal can be saved as enriched contact records with 65+ personal and company data insights.

Cost to capture raw comments: -1 credit per ~50 comments
Cost to enrich as a contact: -2 credits per person

Like reactions, the cost of capturing raw comment data is very low. Enrichment is where credits are spent — which is why the filters below exist.

How to enable it

1. Open your Signal and go to the Configure step.

2. Find the Capture Post Comments block in the centre column.

3. Click Enable and configure.

4. Set your maximum comments cap and filters.

Maximum comments per post / per signal run

This caps how many comments are collected each time the Signal runs.

• Options: 50, 100, 150, 200, 250, 300, 350, 400, 450, 500

• Default: 200

This is not an overall lifetime limit — engagement accumulates across runs as new comments come in.

Save Profile as Enriched Contact

This is the toggle that turns raw comment data into enriched contact records.

• Toggle Save Profile as Enriched Contact to enable enrichment.

• Cost: -2 credits per enriched contact

Once enabled, the filters below act as a pre-enrichment gate — only commenters who pass all active filters will be enriched and saved as contacts.

Filters — your pre-enrichment gate

All filters fire before enrichment. Anyone who doesn't pass is skipped entirely. No 2 credits spent.

Filter out employees automatically

Skip enriching people who work at the same company as the post author.

This is most useful when monitoring a competitor's posts or your own company page. A popular post can attract comments from the author's own team — people you don't want to spend credits on. This filter detects their company affiliation and silently skips them before enrichment runs.

Filter by Job Title

Include or exclude commenters based on their job title before enriching them.

• Job title must contain — only enrich commenters whose title matches at least one of your terms (e.g. "founder, ceo, vp sales"). Up to 5 terms.

• Job title cannot include — skip commenters whose title matches any of these (e.g. "student, intern, engineer"). Up to 5 terms.

A post with a lot of comments can pull in people from many different backgrounds and roles. A job title filter ensures you're only enriching commenters who fit your ICP.

💡 Tip: Use partial terms. "marketing" will match "Marketing Manager", "Head of Marketing", "VP Marketing", and "Digital Marketing Lead" — no need to list every variation.

Sending raw comments to a webhook

You can push raw comment data (before enrichment) to a webhook endpoint separately from enriched contact data.

• Toggle Send comments to webhook.

• Select your webhook and use Send Test Payload (50 Comments) to verify.

Sending enriched commenter contacts to a webhook

Once commenters are enriched, you can push their full contact records to a webhook.

• Toggle Send enriched contacts to webhook.

• Select your webhook and use Send Test Payload (Contact) to verify.

What happens after enrichment

Once commenters are being saved as enriched contacts, the following options activate on the right side of the Configure step:

• Email and Mobile Finder — find verified contact details

• Add to List — automatically add enriched commenters to a named list

• AI Agents — run AI processing on commenter profiles

Integration options become available on the Integrations step of the wizard.

⚠️ Note: Disabling Save Profile as Enriched Contact will clear all enrichment settings. If an AI Agent depends on enriched commenter contacts, you'll need to remove it first.