Managing your profile, preferences, notifications and block list.

Profile and password

Go to Settings → Account.

Email address

Your account email is displayed but cannot be changed directly. To change it, contact support using the link shown on the page.

Changing your password

Click Change Password to expand the password form. Enter your new password and confirm it, then save. A password strength indicator shows as you type.

Display preferences

Timezone

Select your timezone from the dropdown. This controls:

• When scheduled Signals run relative to your local time

• Timestamps in audit logs and activity feeds

• The delivery time for your daily digest email (sent at 8:00 AM in your selected timezone)

Date format

Choose how dates appear throughout the app:

• MM/DD/YYYY

• DD/MM/YYYY

• YYYY-MM-DD

• Month D YYYY

• D Month YYYY

Relative dates

Toggle Use relative dates when possible to show dates like "2 hours ago" or "Yesterday" instead of full date strings. Useful for quickly scanning recent activity without reading timestamps.

Click Save Preferences to apply your display settings.

Notification preferences

Go to Settings → Notifications.

Daily Digest

When enabled, you receive a daily email at 8:00 AM in your timezone summarising Signal activity — new posts found, reactions captured, comments captured, and contacts created.

Signal Processing Summary

When enabled, you receive an email each time a Signal finishes processing. The email includes how many new contacts were created, credits used, and the success rate for that run.

Toggle either notification on or off and click Save Notification Preferences.

Block List

Go to Settings → Block List.

The Block List prevents specific people, companies, or domains from ever being saved as contacts in your account. When a Signal finds someone who matches a block list entry, they are silently skipped — no contact is created, no credits are spent on enrichment.

Use it to exclude:

• Your own team members and colleagues

• Competitors whose employees you don't want in your CRM

• Known spam or irrelevant domains

• Specific individuals who have asked not to be contacted

Block by social profile

Enter LinkedIn profile usernames or URLs — one per line. Accepts username only (e.g. john-doe), full URL (e.g. https://linkedin.com/in/john-doe), or /in/username format.

Block by company page

Enter LinkedIn company page usernames or URLs — one per line. Blocks all employees of that company from being saved as contacts.

Block by website domain

Enter domains — one per line. Accepts with or without protocol or www prefix (e.g. competitor.com, www.competitor.com, https://competitor.com — all treated the same). Contacts whose company website matches a blocked domain are excluded.

Click Save Block List to apply changes. Changes take effect on the next Signal run.

💡 Tip: Adding your own company's domain is a quick way to prevent your colleagues from being saved as contacts when you monitor your brand's posts.