Managing your team — inviting members and setting permissions

Add team members, assign roles, and control exactly what each person can access — from which contacts they can see to which integrations they can configure.

Written By Kevin Lawrie

Last updated About 3 hours ago

Inviting a team member

Go to Settings → Team (admin only).

  1. Click Invite Member.

  2. Enter their email address.

  3. Select their role — Admin or User.

  4. Click Send Invite.

They receive an email invitation to join your account. Once they accept, they appear in your team list.


Roles

Role What they can do

Admin

Full access to everything — settings, integrations, team management, all contacts, all signals, API keys, firmographics, and workspaces

User

Limited access based on the permissions you configure

Admins always have full access regardless of individual permission settings. Permissions only apply to Users.


Configuring permissions for a User

Click any team member's name to open their Permissions sheet. Configure each area independently.

Signals

Permission What it controls

Can create signals

Access to the Create Signal wizard and Social Search create flow

Can view signals

Access to the Signals list, Signal Results, and Dashboard signal cards

Can edit signals

Ability to edit existing Signal configurations

Contacts

Choose one contact visibility mode per user:

Mode What they see

View all contacts

Every contact in the account

View by owner

Only contacts assigned to specific team members you select

View own contacts only

Only contacts assigned to themselves (default for new Users)

The "view by owner" mode lets you build team structures where reps only see their own pipeline — or a manager sees their team's contacts but not other teams'.

Lists

Permission What it controls

Can create lists

Create new contact lists

Can view lists

See lists and list contents across the app

Can edit lists

Edit, add/remove contacts from, or delete lists

Integrations

Permission What it controls

Can access integrations

View and configure the Integrations page (HubSpot, Attio, Slack, outreach tools, etc.)

Turn this off for users who should be able to use Signals and contacts but shouldn't be able to connect or modify integrations.

Workspaces (agency accounts only)

Mode What it controls

Access all workspaces

Can switch into any client workspace

Access specific workspaces

Can only switch into workspaces you select


Default permissions for new Users

When you invite someone as a User, they start with these defaults:

  • ✅ Can view signals

  • ✅ Can create lists

  • ✅ Can view lists

  • ❌ Cannot create or edit signals

  • ❌ Cannot access integrations

  • ❌ Cannot edit lists

  • 👤 Contact visibility: own contacts only

Adjust as needed from the Permissions sheet before or after they accept their invitation.


Removing a team member

From the Team list, click the actions menu next to a member and select Remove. Their access is revoked immediately. Their contacts and signals remain in the account.


Admin-only settings tabs

Regardless of permissions configured, the following Settings tabs are only visible to Admins:

  • Company

  • Team

  • Firmographics

  • API Keys